Privacy Policy
1. Introduction
This Privacy Policy governs the privacy of users who interact with our website [www.rubowaste.co.uk], operated by Rubo - Hazardous Waste Management Ltd. It outlines how we collect, store, and protect user information in compliance with the latest UK and global data privacy regulations, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and other applicable laws.
2. What Data We Collect
We collect and process personal data to provide our services efficiently and to meet legal obligations. The types of personal data we may collect include:
Name
Contact details (email, phone number)
Company information (if applicable)
IP address and browser data (collected via cookies)
Waste management-related details
We do not collect or process sensitive personal data unless explicitly necessary and with your consent.
3. How We Use Your Data
Your data is used for the following purposes:
To respond to your inquiries and provide requested services.
To send quotes, service updates, and important information related to hazardous waste management.
To ensure compliance with legal requirements.
For internal analysis to improve our services and user experience.
We will never sell your personal data to third parties.
4. Legal Basis for Data Processing
We process your personal data on one or more of the following legal bases:
Consent: Where you have provided explicit consent, e.g., for email marketing.
Contractual Obligation: To fulfil a service you’ve requested (e.g., hazardous waste disposal).
Legal Compliance: To comply with applicable regulations.
Legitimate Interest: To operate and improve our services.
5. Cookies
This website uses cookies to enhance your browsing experience and track site usage. You can manage your cookie preferences through our Cookie Consent Manager when you first visit the website. We use the following types of cookies:
Necessary Cookies: Essential for website functionality.
Analytics Cookies: To track and report on site usage (via Google Analytics).
Marketing Cookies: Used to deliver relevant ads and track campaign performance.
For more detailed information on cookies, see our Cookie Policy.
6. Your Rights
As a user, you have the following rights concerning your data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request limited processing of your data.
Right to Data Portability: Request your data in a structured format for transfer to another service provider.
Right to Object: Object to our processing of your data, including marketing communications.
You can exercise your rights by contacting us at info@rubowaste.co.uk.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted.
8. Third-Party Services
We may share data with trusted third-party providers that assist in operating our business (e.g., IT service providers). These providers will only process data under our strict instructions and in compliance with this Privacy Policy and applicable laws.
9. International Transfers
If any data is transferred outside the UK or European Economic Area (EEA), we will ensure it is protected through measures such as standard contractual clauses or other legal mechanisms.
10. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and regular audits.
11. Contact Us
If you have any questions or concerns regarding your privacy, please contact us at:
Email: info@rubowaste.co.uk
Phone: +44 (0)7710622770
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or relevant regulations. Any changes will be posted on this page, and where appropriate, we will notify you.